Ordering Items

You may place an order at anytime using email or telephone

Email: acwbullets@gmail.com         Telephone: (304) 886-8200

If I do not immediately answer please leave a message and I will return your call asap.

Please contact me to see if the item is available before sending payment.

Shipping is NOT included in the price of an item. It is extra.

Please be sure to include the item number when placing an order to avoid any confusion.

Payment

Personal checks, money orders, bank checks, and Pay Pal are available.

Please do not send cash for items!

West Virginia residents: Please add 6% to total for tax!

Make checks payable to:

Ian Workman

P.O. Box 531

Shepherdstown, WV 25443

Payment MUST be received within 7 days after the item is ordered. If payment is not received the item will immediately be relisted.

Discounts may be given on orders exceeding $300.00.

Personal checks must clear the bank (up to 10 days) before the item is shipped. If paying with a money order or bank check the item will be shipped the next day.

Shipping

All items will be shipped using USPS with delivery confirmation and insurance unless otherwise requested.

Insurance and shipping prices will be added to the total cost of the items sold. Insurance is recommended on all items. If insurance is not purchased, I will not be held responsible for any damage or loss of the item. Any item(s) which amount to or over $100.00 MUST be insured for the total amount of the items purchase price. I do not charge any handling or carrying fees. All items which I sell will be carefully packaged to insure a safe and sound delivery.

All cartridges will be shipped UPS ground!

Shipping charges for the first two bullets will be $3.50 with anymore bullets going into a $5.00 priority mail flatrate box to save you money. This is the fastest, cheapest, and most efficient way to ship.

Insurance is available staring at $2.50 for $50.00 worth. It is $1.00 for every $100.00 worth after that.

American Civil War Bullets Guarantee

All items that are offered by American Civil War Bullets are 100% guaranteed authentic and as described for the lifetime of the item. If for any reason you would like to return an item, you may return the unaltered item within 7 days of when the item is shipped for a full refund minus the shipping and credit processing costs if applicable.

Returns

If for any reason you would like to return an item, you may return the unaltered item within 7 days of when the item is shipped for a full refund minus the shipping and credit processing costs if applicable. ALL returned items are to be insured for the full amount, and in the EXACT condition as when shipped to receive a refund. If returned items are NOT insured and damage or loss has occurred during shipping, then I will nullify the return. Items which are on layaway are non returnable.

Layaway

Layaway is available on purchases over $300.00 with 1/3 down payment and the remainder due within 60 days. The down payment must be received within 7 days after the order is made. The 60 day layaway period starts on the date that the particular items are ordered. The item will be held until it is fully paid for. Once the items have been fully paid for they will be shipped within one business day. If full payment is not received within the 60 days (unless other arrangements are made), the item(s) will be relisted and all monies will be forfeited. There are no refunds on items in layaway.

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